And then when I try click on the zip file I get a cpgz file which I can also not open * So I close Apple Store and click on Davinci Resolve again and I get this, which is a zip file next to the DaVinci Resolve file. * But when I click on file in download it open my Apple Store without telling me what id need to open. * I clicked on download for Mac X & file download to my Mac Post online a screen shot or phone video of the issue if that helps explain. When reporting your issue, be as detailed as you can with steps to reproduce the problem. * Storage: 935.44 GB free of 999.35 GB (plus LaCie back-up) * Processor name: intel core i5, Memory 4GB This can be done in the Forum’s ‘User Control Panel’. Many users add this information to their forum signature. You should also report the exact OS version, hardware platform, number of and type of GPUs being used, storage type and other setup specific details. I download DaVinci Resolve 12.5.4 from the black magic download page. This can be found from the DaVinci Resolve menu in the ‘About DaVinci Resolve’ window. You need to provide the exact version string, such as 12.5.0.052. In order to assist you with your queries they will need the same detailed description of your issue that any support team would.įor example, which specific version of Resolve. As this is a user forum, the majority of your support questions will be answered by other users in the community.
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